Al Maryah Community Bank, also known as Mbank UAE, serves Dubai customers through digital banking, selected branch locations, smart hubs, ATMs and self-service points. For Dubai visitors, the main search need is usually practical: branch address, opening hours, Google Maps directions, customer care number and the official locator to confirm the latest status before going. Published hours may change during Ramadan, public holidays, mall updates or temporary service changes, so use Google Maps for route planning and the bank’s official locator for final verification.
Bank Details
| Bank Name | Al Maryah Community Bank LLC |
|---|---|
| Brand Name | Mbank UAE |
| Bank Type | Digital community bank with physical branches and smart service points |
| Regulator | Licensed by the Central Bank of the UAE as a Specialized Bank |
| Head Office | 454 Shakhbout Bin Sultan St, Al Mushrif, Abu Dhabi |
| Dubai Presence | Branch and service locations in areas including Mall of the Emirates, Business Bay and City Walk |
| Customer Care | 600 57 1111 |
| info@mbankuae.com | |
| SWIFT Code | E097AEXX |
| Routing Code | 009710001 |
| Official Website | Visit Official Website |
Branch Map and Directions
Use this map for route planning only. Confirm current branch status, service availability and opening hours through the official bank locator before visiting.
Dubai Branch Addresses
| Branch Name | Google Maps | Full Address | Area | Opening Hours | Saturday / Sunday Availability | Main Services | Official Verification |
|---|---|---|---|---|---|---|---|
| Mall of the Emirates Branch | View On Google Maps | Dubai, Mall of the Emirates, first floor, Ski Dubai Entrance A | Al Barsha 1 | Mon-Sat: 10:00 AM to 10:00 PM. Friday prayer break: 12:00 PM to 2:00 PM. Sun: closed. | Saturday available; Sunday closed | Branch support, banking assistance, ATM and MFK access where available | Official Branch Locator |
| Business Bay Service Location | View On Google Maps | Westburry Residence, next to Viva Supermarket, 1 Marasi Dr, Business Bay, Dubai | Business Bay | Mon-Sun: 24/7 | Saturday and Sunday available | Self-service or ATM-style access; verify teller and branch services before visiting | Official Branch Locator |
| City Walk Branch | View On Google Maps | City Walk Building 9, City Walk, Al Wasl, Dubai | City Walk / Al Wasl | Mon-Sat: 8:00 AM to 4:00 PM. Friday: 8:00 AM to 12:00 PM. Sun: closed. | Saturday available; Sunday closed | Branch services, customer service counters, ATMs, MFKs, SME and corporate banking support | Official Branch Locator |
Branch addresses and opening hours may change. Check the official locator for the latest branch status, then use Google Maps for directions and travel time.
Published hours can change during public holidays, Ramadan, renovation work, mall schedule changes, bank notices or temporary service updates. For time-sensitive visits, call 600 57 1111 or check the official branch locator before travelling.
ATM and Self-Service Access
Mbank’s Dubai presence is not limited to teller counters. Some locations are designed for digital banking support, ATM access or Multi Functional Kiosk services. This matters because a customer looking for cash deposit, card printing or self-service support may not need the same location as a customer who needs a counter-based branch visit.
| Self-Service Point | Google Maps | Area | Listed Hours | Service Note | Official Verification |
|---|---|---|---|---|---|
| Mall of the Emirates MFK3 | View On Google Maps | Al Barsha 1 | Mon-Sat: 10:00 AM to 10:00 PM. Sun: closed. | Multi Functional Kiosk; suitable for selected self-service transactions | Official Branch Locator |
| Mall of the Emirates MFK4 | View On Google Maps | Al Barsha 1 | Mon-Sat: 10:00 AM to 10:00 PM. Sun: closed. | Multi Functional Kiosk; check available services before visiting | Official Branch Locator |
Dubai branch locations may support customer service, account assistance, selected teller needs and product guidance. Service scope can vary by branch, so verify the exact service before visiting.
Mbank customers may use Mbank machines and selected partner FAB ATMs or CCDMs for supported cash and cheque deposit services, subject to current bank rules and limits.
The City Walk branch is positioned for SME and corporate banking support, including business accounts, payroll-related services and payment support where available.
Many Mbank services are designed around the Mbank UAE app, including account access, support requests and selected banking tasks without needing a branch visit.
Account and Contact Details
Al Maryah Community Bank is a digital-first UAE bank, so Dubai customers often use the app as the main service channel and visit a branch only when physical support is needed. For personal account opening, the bank publicly states that customers can use the Mbank UAE app and UAE Pass. Product terms, eligibility checks and service availability may change, so official confirmation is still needed before relying on any account feature.
For general inquiries, use 600 57 1111 or info@mbankuae.com. For complaints, the bank lists complaint@mbankuae.com as the complaint email channel.
The bank lists customer care working hours as 8:00 AM to 6:00 PM for general inquiries, with support channels available for critical needs such as lost cards or suspected unauthorized transactions.
Transfer Details
| SWIFT / BIC | E097AEXX |
|---|---|
| Routing Code | 009710001 |
| Used For | Bank identification for eligible transfers and banking instructions |
| What To Confirm | Beneficiary name, IBAN, account number, bank name, currency, fees and transfer limits |
| Official Check | Contact Mbank |
A SWIFT code identifies a bank in international transfer messages. It does not replace the recipient’s IBAN, account number or name details.
UAE Pass is a digital identity system used for secure verification in the UAE. Some banks use it to support faster digital onboarding.
MFK means Multi Functional Kiosk. In banking, it usually refers to a self-service machine used for selected tasks such as card, cheque book or service-related requests, depending on bank setup.
Important Points
Is Al Maryah Community Bank Open in Dubai on Sunday?
Some listed Dubai locations are closed on Sunday, while the Business Bay service location is listed as 24/7. Since branch and self-service access are not the same thing, confirm the specific service you need before visiting.
Can I Open an Mbank Account Without Visiting a Branch?
Mbank is built around digital onboarding through the Mbank UAE app and UAE Pass. Eligibility, verification and product availability can depend on the customer profile and current bank policy.
Which Dubai Location Is Better for Business Customers?
The City Walk branch is the more relevant listed Dubai location for SME and corporate banking support. For payroll, WPS, merchant services or business account needs, call the bank first to confirm available staff and service timing.
Are Google Maps Hours Enough To Plan a Bank Visit?
Google Maps is useful for directions, parking and travel time, but bank hours should be checked through the official Mbank locator or customer care when the visit depends on a specific service.
Details To Verify Before Visiting
| Branch Status | Confirm whether the location is operating as a branch, ATM, smart hub or self-service point. |
|---|---|
| Service Needed | Ask whether the location handles teller requests, business banking, card services, deposits or account support. |
| Documents | For account or identity-related services, check whether Emirates ID, UAE Pass access or other documents are required. |
| Timing | Check same-day hours, Friday prayer break, public holiday schedules and Ramadan updates. |
| Parking and Access | Mall and City Walk visits may need extra time for parking, entrances and walking distance inside the property. |
