RAKBANK has several Dubai branches for everyday banking, business visits, account support, deposits, card help and selected in-branch services. Most standard Dubai branches open from 8:00 am to 3:00 pm from Monday to Thursday, with shorter Friday hours and Saturday service at many locations. Mall and RAKBANK Quick locations may follow a different schedule.
Branch Details
| Bank | Dubai Branch Focus | Main Customer Line | Official Locator |
|---|---|---|---|
| National Bank of Ras Al Khaimah P.J.S.C. (RAKBANK) | Personal banking, selected business banking, teller service, ATM/CDM access and RAKBANK Quick points | 600 54 4049 | RAKBANK Branches and ATMs |
Branch hours can change during UAE public holidays, Ramadan schedules, system maintenance days or temporary service changes. Before visiting, check the official RAKBANK locator or call the bank if the transaction requires teller service, document submission or branch approval.
RAKBANK Dubai Branches and Opening Hours
The table below focuses on RAKBANK branches in Dubai and separates standard branches from RAKBANK Quick points where teller service may not be available. For map navigation, the links open a location search rather than a fixed claim about an entrance or parking gate.
Dubai Branch List
| Branch | Area / Landmark | Monday to Thursday | Friday | Weekend | Map Search |
|---|---|---|---|---|---|
| Deira Maktoum | Al Maktoum Road, Deira | 8:00 am to 3:00 pm | 7:30 am to 12:00 pm | Saturday: 8:00 am to 3:00 pm | Open Map |
| Deira Souq | Deira, near Gold Souq area | 8:00 am to 3:00 pm | 7:30 am to 12:00 pm | Saturday: 8:00 am to 3:00 pm | Open Map |
| Umm Hurair | Umm Hurair 1, Bur Dubai | 8:00 am to 3:00 pm | 7:30 am to 12:00 pm | Saturday: 8:00 am to 3:00 pm | Open Map |
| Al Qusais | Al Qusais Industrial area | 8:00 am to 3:00 pm | 7:30 am to 12:00 pm | Saturday: 8:00 am to 3:00 pm | Open Map |
| Emaar Business Park | The Greens / Sheikh Zayed Road area | 8:00 am to 8:00 pm | 7:30 am to 12:00 pm, then 2:00 pm to 8:00 pm | Saturday: 8:00 am to 8:00 pm | Open Map |
| Al Quoz | Al Quoz, Sheikh Zayed Road side | 8:00 am to 3:00 pm | 7:30 am to 12:00 pm | Saturday: 8:00 am to 3:00 pm | Open Map |
| Dragon Mart | Dragon Mart, International City side | 10:00 am to 9:00 pm | 10:00 am to 12:00 pm, then 2:00 pm to 9:00 pm | Saturday to Thursday: 10:00 am to 9:00 pm | Open Map |
| RAKBANK Quick – Motor City | Dubai Motor City | 10:00 am to 9:00 pm | 10:00 am to 12:00 pm, then 2:00 pm to 9:00 pm | Saturday to Thursday: 10:00 am to 9:00 pm | Open Map |
| RAKBANK Quick – Dubai Silicon Oasis Branch at DCO | Dubai Corporate Office, Dubai Silicon Oasis | 10:00 am to 7:00 pm | 10:00 am to 12:00 pm, then 2:00 pm to 7:00 pm | Saturday to Sunday: 11:00 am to 8:00 pm | Open Map |
RAKBANK Quick – Motor City and RAKBANK Quick – Dubai Silicon Oasis Branch at DCO are useful for selected service needs, but teller services are not available at these Quick locations. If the visit involves cash teller work, cheque handling or counter service, use a full branch or confirm through RAKBANK first.
Which Dubai Branch Should You Visit?
For a simple visit, choose the branch closest to your home, workplace or metro route. For a transaction that needs more time, such as document review, business banking support or account servicing, the branch schedule matters more than distance. Emaar Business Park has longer hours than many standard branches, while Dragon Mart and RAKBANK Quick locations follow a mall-style or extended schedule.
Deira Maktoum, Deira Souq, Umm Hurair, Al Qusais, Al Quoz and Emaar Business Park are more suitable starting points for customers who need ordinary branch counter service.
Emaar Business Park, Dragon Mart and selected RAKBANK Quick locations are useful when a customer needs a Dubai location outside the shorter 8:00 am to 3:00 pm pattern.
Al Qusais, Deira Souq, Deira Maktoum and Dragon Mart can be practical for customers coming from Deira, Al Qusais, International City or nearby areas.
Emaar Business Park, Motor City and Dubai Silicon Oasis may be easier for customers coming from The Greens, Dubai Internet City, Motor City, Arabian Ranches, Silicon Oasis or nearby communities.
Friday and Weekend Hours
Friday banking hours in Dubai are shorter because many branches pause around prayer time or close earlier than usual. Some locations, such as Emaar Business Park, Dragon Mart, Motor City and Dubai Silicon Oasis DCO, show split Friday hours with a break in the middle of the day.
Service Timing Pattern
| Timing Type | Branches | What It Means |
|---|---|---|
| Standard Dubai branch hours | Deira Maktoum, Deira Souq, Umm Hurair, Al Qusais, Al Quoz | Usually 8:00 am to 3:00 pm Monday to Thursday, shorter Friday hours, and Saturday service. |
| Extended branch hours | Emaar Business Park | Longer weekday and Saturday hours, with a Friday break between morning and afternoon service. |
| Mall-style or extended location hours | Dragon Mart, RAKBANK Quick – Motor City | Later daily hours, with split Friday timing. |
| Corporate office Quick point | RAKBANK Quick – Dubai Silicon Oasis Branch at DCO | Different weekday and weekend hours; teller service is not available. |
Teller service means counter-based branch support for transactions that may involve cash, cheques, account servicing or staff handling. A branch can be open while some teller services are limited, so it is worth checking before visiting for a specific transaction.
RAKBANK Quick locations are service points designed for selected banking needs. They are not the same as full-service branches, and some counter services may not be available.
Services You May Handle at a RAKBANK Dubai Branch
RAKBANK branches in Dubai can help with many ordinary banking needs, but the exact service can depend on the branch type, customer profile and account status. A standard branch visit may be useful for account service requests, debit or credit card help, cheque-related queries, deposit support, customer profile updates and document-linked tasks.
For digital banking, card blocking, basic balance checks, transfers and many account actions, RAKBANK also provides app, online banking, phone banking and chat support. That matters because a branch visit is not always needed for a routine request.
Take your Emirates ID or passport where relevant, keep your registered mobile number active, and avoid visiting near closing time for document-heavy requests. For business banking, trade finance or company account matters, call first because some services may be handled by dedicated teams or selected desks.
RAKBANK Contact and Support
For customer support, RAKBANK lists 600 54 4049 for conventional banking customers and 600 54 0044 for RAKislamic customers. International callers may need the UAE country code. General support hours and urgent card-related support can differ from branch opening hours, so do not treat the call centre schedule as branch timing.
Contact Details
| Need | Contact Option | Useful Note |
|---|---|---|
| Conventional banking support | 600 54 4049 | Use this for general RAKBANK customer enquiries. |
| RAKislamic support | 600 54 0044 | Use this for Islamic banking customer enquiries. |
| Branch and ATM locator | Official RAKBANK locator | Use it to confirm the latest branch status, ATM access and nearby locations. |
| Official branch timing page | RAKBANK banking hours | Use it before visiting during holidays or changed working periods. |
Important Points
Are All RAKBANK Dubai Branches Open on Saturday?
Many standard Dubai branches show Saturday hours from 8:00 am to 3:00 pm, while Emaar Business Park runs longer Saturday hours. Dubai Silicon Oasis DCO and Motor City follow their own timing pattern. Always verify before travelling, especially during holiday periods.
Is Friday a Full Banking Day at RAKBANK Dubai Branches?
No. Friday hours are shorter or split into two sessions at some locations. Standard branches usually close around midday, while selected extended locations reopen after the Friday prayer break.
Can I Use a RAKBANK Quick Location for Teller Transactions?
Not always. RAKBANK states that teller services are not available at RAKBANK Quick – Motor City and RAKBANK Quick – Dubai Silicon Oasis Branch at DCO. For teller work, choose a full branch or call ahead.
Do Google Maps Hours Always Match RAKBANK Hours?
Google Maps is useful for directions, traffic and nearby landmarks, but branch hours should be checked against RAKBANK’s own timing page or locator. Bank schedules can change before third-party listings update.
Best Time to Visit a RAKBANK Branch in Dubai
For standard branches, mid-morning is often easier than the first opening hour or the final hour before closing. For Friday visits, arrive early and allow extra time because service windows are shorter. For Emaar Business Park, Dragon Mart and other extended-hour locations, the longer schedule can help customers who cannot visit during normal office hours, but service type still matters.
RAKBANK will not ask customers to share full card details, PINs, passwords or one-time passcodes through email or ordinary messages. For account-specific matters, use official RAKBANK channels, the mobile app, online banking, phone banking or an approved branch visit.
